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Analysis of factors affecting behavioral intention to use QRIS in MSMEs: Expansion of technology acceptance model

Year: 2024

Type: article

Abstract: This study seeks to examine the factors affecting the intention of Indonesian MSMEs to adopt QRIS. It leverages variables from the Technology Acceptance Model (TAM), customizing the TAM framework to address the unique perceptions of risk and cost among MSMEs in Indonesia. Data were gathered from 212 MSME participants in Brebes Regency through convenience sampling, a non-probability sampling technique, using Google Forms for survey distribution. The findings indicate that perceived ease of use positively and significantly influences attitudes, which, in turn, positively and significantly impact the intention to continue using QRIS. However, perceived benefits, perceived risks, and perceived costs did not significantly affect the intention to continue use.

Source: Journal of Infrastructure Policy and Development

DOI: 10.24294/jipd9108

Authors: Agung Dharmawan Buchdadi, Ayu Annisa Rahmawati, Muhammad Edo Suryawan Siregar, Muhammad Rizqi Muttaqien, Achmad Zaki

Institutions: State University of Jakarta, Mahkamah Agung Republik Indonesia, Universitas Nahdlatul Ulama Sidoarjo

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: diamond

OpenAlex ID: W4405266012

FWCI: 1.518

Cites: 54

Cited by: 4

Related to: 10