Work

AI-Powered Chatbots in Health Insurance: Assessing Their Effectiveness in Consumer Search Processes

Year: 2024

Type: conference-paper

Study design: Observational Study

Source: International Conference on Electrical Engineering, Computer Science and Informatics (EECSI)

DOI: 10.1109/eecsi63442.2024.10776387

Authors: Tanuj Mathur, Ravi Kumar V V

Institution: Symbiosis International University

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W4405305690

FWCI: 0.317

Cites: 14

Cited by: 1

Related to: 10