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Stakeholders' Blockchain Engagement: An Interdependence Theory's Principle of Interaction's Framework

Year: 2024

Type: article

Abstract: This study investigates the intersection of blockchain technology, stakeholder engagement, and business sustainability, focusing on customers and employees. By introducing the concept of stakeholders' blockchain engagement and integrating Interdependence theory's principle of interaction facets, the research highlights how blockchain's engagement antecedents—decentralization, privacy/anonymity, immutability, traceability, and transparency— influence stakeholder engagement. The findings suggest that these antecedents enhance trust, control, and transparency, leading to improved customer loyalty and employee satisfaction. These outcomes contribute to long-term business sustainability by fostering stronger relationships, reducing turnover, and promoting ethical practices.

Source: Scientific Papers of the University of Pardubice. Series D, Faculty of Economics and Administration

DOI: 10.46585/sp32022089

Author: Airi Freimuth

Institution: Tallinn University of Technology

Language: English

Topic: Blockchain Technology Applications and Security

Subfield: Information Systems

Field: Computer Science

Domain: Physical Sciences

Open Access status: gold

Estimated APC paid: $215

OpenAlex ID: W4405313778

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