Deeskalationsmanagement im Gesundheits- und Sozialwesen
Year: 2024
Type: article
Abstract: De-escalation management in health and social care De-escalation training for nursing and care staff in the health and social care sector is a crucial component of occupational health and safety measures. Almost every nursing and care worker in the health and social care sector will experience some form of workplace harassment or violence. This emphasizes the need for preventive measures. De-escalation training goes far beyond physical defense techniques. They include in particular non-verbal and verbal techniques that help employees to recognize conflicts and react to conflicts at an early stage. For de-escalation training to be effective, they should fulfil certain requirements. The selection of specialized training providers contributes to success. Furthermore, the implementation in the company structures contribute to the success and safety of everyone in occupational health and safety.
Authors: Berufsgenossenschaft für Gesundheitsdienst und Wohlfahrtspflege (BGW), Hamburg, Claudia Vaupel
Language: English
Subfield: Sociology and Political Science
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4405330279