Work

A customer perceptions of airline Technology-Based Self-Service (TBSS) using unstructured big data analysis

Year: 2024

Type: article

Source: Journal of Hospitality and Tourism Studies

DOI: 10.31667/jhts.2024.11.112.113

Author: Seong-Joo Yoon

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W4405433695

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Related to: 10