Work

Isomorphism Dalam Transformasi Digital Inovasi Pelayanan Publik

Year: 2024

Type: article

Abstract: This research aims to investigate the patterns of isomorphism in the adoption of digital technologies in Indonesian government agencies, focusing on the variability of implementation and its impact on the harmonization of administrative practices and the efficiency of public services. The research method uses a qualitative approach with in-depth interviews and document analysis to collect data from various government agencies. The results of the analysis show that isomorphism facilitates inter-agency coordination but also presents challenges related to local innovation and adaptation. The implications of this research highlight the need for policies that support technology standardization while considering contextual variations to improve the responsiveness and quality of public services in Indonesia.

Source: Journal Publicuho

DOI: 10.35817/publicuho.v7i4.567

Authors: Nurmillah, Rusdin Nawi, Dahlan, Muhammad Nasir Mahmud

Institutions: Universitas Indonesia Timur, Institut Ilmu Sosial dan Ilmu Politik Yapis Biak

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Peace, justice, and strong institutions

Open Access status: diamond

OpenAlex ID: W4405513091

FWCI:

Cites: 10

Cited by:

Related to: 10