Digitalization of Services through Mekari KlikPajak: Analysis of Public Private Partnerships
Year: 2024
Type: article
Abstract: Digitalization in the field of tax administration needs more attention, where modern society today requires efficient and effective tax services, especially in Indonesia which uses a self-assessment tax system. Although it is the government's obligation to provide services according to the needs of the community, along with the development of approaches to improving the performance of public administration, the concept of public-private partnership has developed. One form of public-private partnership in tax administration services is Mekari Klik Pajak. This application is a digital application developed by a technology company to assist taxpayers in carrying out their tax obligations in a more practical, transparent, and in accordance with applicable provisions. This research article aims to analyze how the implementation of public-private partnerships in Mekari Klik Pajak can help accelerate the process of digitizing tax administration in Indonesia. The results of the analysis show that the implementation of public-private partnerships with Mekari makes it possible to reduce the burden on the government in the technical process, as well as develop user-friendly applications that make it easier for taxpayers, both individuals and companies, to fulfill their tax obligations. Applications such as Mekari Klik Pajak provide features that can be accessed anytime and anywhere, reducing geographical and time barriers that often occur in conventional tax systems.
Authors: Universitas Slamet Riyadi & Jl. Sumpah Pemuda No.18, Kadipiro, Kec. Banjarsari, Kota Surakarta, Jawa Tengah 57136, Jacika Pifi Nugraheni, Devita Indri Cahyani, Universitas Slamet Riyadi & Jl. Sumpah Pemuda No.18, Kadipiro, Kec. Banjarsari, Kota Surakarta, Jawa Tengah 57136
Institution: Universitas Slamet Riyadi
Language: English
Field: Social Sciences
Domain: Social Sciences
Open Access status: hybrid
Funder: Strong
OpenAlex ID: W4405553851