Understanding the Customers’ Emotions and Experience of Robot-assisted Services in Luxury Hotels and Its Influence on Revisit Intention
Year: 2024
Type: article
Study design: Observational Study
Source: Global Business Review
Authors: A. Suganthi, K. Mohamed Jasim
Institution: Vellore Institute of Technology University
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W4405579998