Work

The influence of repeated two-syllable communication strategy on AI customer service interaction

Year: 2024

Type: article

Source: Journal of Research in Interactive Marketing

DOI: 10.1108/jrim-04-2024-0186

Authors: Wenting Feng, Shuyun Xue, Tao Wang

Institutions: China University of Geosciences, Wuhan University

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4405720418

FWCI: 1.183

Cites: 71

Cited by: 8

Related to: 10