Human-AI Collaboration Models: Frameworks for Effective Integration of Human Oversight and AI Insights in Business Processes
Year: 2024
Type: article
Abstract: Purpose: This paper proposes structured frameworks for effective Human-AI collaboration within business processes. It aims to identify and model optimal task divisions where humans contribute oversight, creativity, and strategic judgment while AI provides computational power, automation, and analytical insights. Methodology: We explore collaboration models based on role-based division, process integration, and task adaptability. We analyze real-world business applications to demonstrate the efficacy of these models in improving productivity, decision-making, and innovation. Findings: We propose three key frameworks: (1) Augmented Creativity, where AI enhances human ideation, (2) Hybrid Decision Systems, where AI assists human judgment through predictive insights, and (3) Oversight-Driven Automation, where humans maintain control over automated tasks. Implications: The study highlights pathways for achieving synergistic Human-AI interactions to optimize business outcomes, enhance agility, and ensure ethical AI deployment
Author: Joel Frenette
Language: English
Field: Decision Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4405791446