Year: 2024
Type: article
Abstract: In the modern digital world, customer service quality and response time play important role in determining business success and customer loyalty. This project focuses on developing an intelligent customer support chatbot using cutting-edge ML techniques and NLP technologies. The chatbot aims to revolutionize the way businesses engage with their customers by providing efficient, human-like interactions that ensure seamless communication and timely resolution of customer issues.
Authors: Ronuru Mukesh -, Mohammed Rahim -, Saribala Vinay Kumar Reddy -, Rampalli Jagan Mohan -, S Saravana Kumar -
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: hybrid
OpenAlex ID: W4405807934