Work

Comparison of hotel fine dining and chain restaurant consumer perceived service quality and satisfaction predictions

Year: 2024

Type: article

Study design: Observational Study

Source: Journal of Hospitality and Tourism Insights

DOI: 10.1108/jhti-07-2024-0653

Authors: Sheng-Fang Chou, Jeou-Shyan Horng, Chih-Hsing Liu, Tai-Yi Yu, Yung-Chuan Huang, Quoc Phong La, Yen-Ling Ng

Institutions: Ming Chuan University, Shih Chien University, National Kaohsiung University of Science and Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4405814682

FWCI: 6.188

Cites: 66

Cited by: 12

Related to: 10