Influencing factors and consequences of chatbot initial trust in AI telecommunication services: a study on Generation Z
Year: 2024
Type: article
Study design: Observational Study
Source: The TQM Journal
Authors: Mariem Sboui, Ons Baati, Nadia Sfar
Institutions: Tunis University, University of Monastir
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W4405841295