Work

Scalable Multi-agent Architecture for Enterprise Customer Experience: Design Patterns and Implementation

Year: 2024
Type: article
Abstract: This article presents a comprehensive examination of multi-agent artificial intelligence systems deployed in enterprise customer experience applications.It introduces a novel architectural framework that enables sophisticated agent collaboration through dynamic task allocation, cross-agent learning mechanisms, and synchronized decision-making protocols.Further, the article analyzes implementation data from a large enterprise deployment, offering insights into effective agent orchestration patterns and communication methodologies.Additionally, a key contribution is the real-time market intelligence subsystem, which achieves exceptional accuracy in data synthesis while
Author: Chetan Manda
Language: English
Open Access status: diamond
OpenAlex ID: W4405854882
FWCI: 0.456
Cites:
Cited by: 3
Related to: 10