An Analysis on Performance Management Systems Analysis at Apollo Hospitals, Jayanagar, Bangalore
Year: 2024
Type: article
Abstract: Performance management systems play a pivotal role in enhancing organizational effectiveness by aligning employee performance with strategic goals. This study focuses on the performance management systems (PMS) at Apollo Hospitals, Jayanagar, Bangalore, a leading healthcare institution. The research aims to analyze the effectiveness of the PMS in fostering employee development, ensuring accountability, and meeting organizational objectives. Key aspects such as goal setting, appraisal mechanisms, feedback processes, and their alignment with organizational values are examined. The study employs both qualitative and quantitative methods, including surveys, interviews, and performance metrics analysis, to evaluate the PMS's efficiency and its impact on staff motivation, productivity, and job satisfaction. Results highlight the strengths of the existing system, such as structured feedback loops and competency-based assessments, while identifying areas needing improvement, including timely evaluations and more robust career development plans. The findings provide actionable insights for optimizing PMS in healthcare settings, ensuring better alignment between employee performance and patient care quality. This research underscores the critical role of well-designed PMS in achieving operational excellence in healthcare organizations. Key Words: Performance Management System, Apollo Hospitals, Employee Development, Healthcare Efficiency, Organizational Goals
DOI: 10.55041/ijsrem40171
Author: Divya K Murthy
Institution: Bangalore University
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W4405891478