Work

Frontline Leadership in Communicating Organizational Policies and its Mediating Influence on Employee Commitment in Nonprofit Organizations in Monrovia, Liberia

Year: 2024

Type: article

Abstract: This study examined the influence of frontline leadership communication on employee commitment within nonprofit organizations in Monrovia, Liberia. Four key questions guided the research: (1) perceptions of leaders’ communication and transparency, (2) commitment levels, (3) the relationship between communication, transparency, and commitment, and (4) the mediating role of transparency. Data from 388 respondents show that employees perceive communication and transparency positively. A strong positive correlation (r=0.891, p < 0.001) was found between these factors and commitment, which predicted 82.5% of the variance. The Sobel test confirms that transparency mediates this relationship (z = 7.403, p < 0.001). This highlights the importance of strategic communication in enhancing employee commitment. Recommendations include broadening the study’s scope to determine if the findings are applicable across various cultural and organizational contexts.

Source: Pan-African journal of education and social sciences

DOI: 10.56893/pajes2024v05i02.06

Authors: Frank O. Bannor, Josephine Ganu, Derrick O. Deya

Institutions: Adventist University of Central Africa, Adventist University of Africa

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Peace, justice, and strong institutions

Open Access status: diamond

OpenAlex ID: W4405907072

FWCI:

Cites: 37

Cited by:

Related to: 10