The Ethical Limits of the Use of Artificial Intelligence for Marketing in the Brazilian Context
Year: 2024
Type: conference-paper
Abstract: This research explores the perceptions of marketing professionals regarding the use of Artificial Intelligence (AI) in marketing practices within the Brazilian context, focusing on key areas such as product recommendations and market segmentation. A central theme is the ethical boundaries that must guide the application of AI in marketing, particularly in balancing technological advances with consumer expectations. The findings emphasize the importance of ensuring consumer privacy during data collection and managing the risks of information sharing and overload. The paper discusses the limits that should accompany these technological advancements, considering ethical concerns, current legislation, state-of-the-art practices, and regulatory frameworks.
Authors: Débora Dias Panicachi, Eric David Cohen
Institution: Universidade Estadual de Campinas (UNICAMP)
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: gold
OpenAlex ID: W4405935615