Efektivitas Badan Arbitrase Syariah Dalam Sengketa Konsumen Pada Fatwa DSN-MUI Tentang Online Shop
Year: 2024
Type: article
Abstract: This research aims to examine the Effectiveness of the Sharia Arbitration Board in Consumer Disputes based on the DSN-MUI Fatwa regarding Online Shops. Considering the tendency of consumers to resolve consumer disputes through out-of-court channels (Non Litigasi). Using a qualitative descriptive method, this research examines related journals, compares research findings, and analyzes relevant regulations and fatwas. The research results indicate that there are still weaknesses in the Sharia Arbitration Board in resolving consumer disputes, including: the dispute resolution process requiring the agreement of both parties, the weak legal force of the decisions, limited legality, limited infrastructure that does not reach all of Indonesia, the need for reliable human resources for Sharia arbiters who understand online business issues, and the acceptance and legitimacy from the wider community
Source: Tafaqquh.
DOI: 10.70032/kmxtd323
Authors: Yudhi Novriansyah, Usdeldi
Institution: Universitas Muara Bungo
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4405969789