Year: 2024
Type: article
Abstract: We used human-centered design to understand COVID-19 vaccine uptake challenges. Journey mapping revealed that systemic barriers, such as confusing distribution systems and lack of access to trusted healthcare providers, led to delays in vaccination among willing individuals. Difficulties in accessing vaccines can inadvertently contribute to what appears as hesitancy, highlighting the need for systems that support seamless vaccine delivery and clear communication. This approach highlights the importance of designing health systems that meet user needs effectively, fostering trust, and improving public health outcomes through responsive service design.
Source: The Journal of Health Design
Authors: Anne M Toward, Avinash Murthy, Amelea Gritter, Hilary O Broughton, Angela L Brown, Elvin H Geng, Brett B Maricque
Institution: Washington University in St. Louis
Language: English
Subfield: Health
Field: Social Sciences
Domain: Social Sciences
Open Access status: gold
Estimated APC paid: $334
OpenAlex ID: W4405993178