Analisis Keterlambatan Penyelesaian Port Disbursement dalam Kinerja Operasional pada Perusahaan Jasa Keagenan Kapal
Year: 2024
Type: article
Abstract: Delays in the completion of Port Disbursements in ship agency companies can interfere with operational performance in ship agency companies where this delay factor arises from internal and external parties. This article explains that there are still obstacles/factors that cause the process of completing a ship's Port Disbursement has not run on time due to obstacles between shipping agents, related agencies, and Port Business Entities, This research uses qualitative research with data collection and interviews, while the data collection in this study is by data reduction, and the existence of primary and secondary data sources. Based on the results of the research obtained by the researcher, the cause of the delay in completing Port Disbursement uses 4 (four) elements in the Fishbone Diagram, namely Man, Material, Method, and Machine. These factors cause operational performance in completing Port Disbursement on time which ultimately causes queues/piles of settlement files, so that this will have an impact on the company's cash flow to be unsmooth. The solution provided by the company is to continue to evaluate and improve what makes the obstacle factors experienced by the operational and financial divisions in completing the settlement.
Institution: Politeknik Pelayaran Surabaya
Language: English
Topic: Maritime Ports and Logistics
Subfield: Industrial and Manufacturing Engineering
Field: Engineering
Domain: Physical Sciences
Open Access status: bronze
OpenAlex ID: W4406064063