Work

AI Technology in IT Service Desk (ITSD)

Year: 2024

Type: conference-paper

DOI: 10.1109/netapps63333.2024.10823611

Authors: Mohamed Karahamo, Feras Zen Alden, MHD Nour Hindia, Ali Yusny Daud

Institutions: Schlumberger (United Kingdom), Universiti Teknologi MARA System, Universiti Teknologi MARA, University of Malaya, Universiti Utara Malaysia

Language: English

Topic: Robotic Process Automation Applications

Subfield: Industrial and Manufacturing Engineering

Field: Engineering

Domain: Physical Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W4406261502

FWCI: 0.723

Cites: 9

Cited by: 1

Related to: 10