AI Chatbot with Emotional Recognition for an Improved Customer Service Experience
Year: 2024
Type: conference-paper
Authors: Jeremy Jared Alcala Ocxas, Fabian Kevin Chagua Martin, Alejandrina Nelly Huarcaya Junes
Institution: Peruvian University of Applied Sciences
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W4406355433