Year: 2024
Type: article
Abstract: Business process intelligence improves operational efficiency that is essential for achieving business objectives, besides facilitating competitive advantage. As organizations operate through inter-connected business processes, insights into their process performance through related business rules are essential to achieve business objectives. This paper outlines an approach for developing insight-driven business rules using the concept of buckets, which can lead to the development of a repository of business knowledge for business process operations. The proposed concepts are demonstrated through a prototype modeled on a hypothetical customer mortgage lending process, implemented using Oracle’s PL/SQL database language.
Author: Rajeev Kaula
Institution: Missouri State University
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4406462694