Work

Impact of High-Performance Work Systems on Service Recovery (An Empirical Study on BNET, Employees in Kingdom of Bahrain)

Year: 2024

Type: conference-paper

Study design: Observational Study

Source: International Conference on Decision Aid Sciences and Applications (DASA)

DOI: 10.1109/dasa63652.2024.10836315

Authors: Ahlam Ibrahim Alethawi, Fatima Aqeel

Institution: Applied Science University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W4406500123

FWCI:

Cites: 14

Cited by:

Related to: 10