Work

Development of Helpdesk Chatbot for Incident Classification and Resolution using NPL and Deep Learning

Year: 2024

Type: conference-paper

Source: International Conference on Automation, Computing and Renewable Systems (ICACRS)

DOI: 10.1109/icacrs62842.2024.10841729

Authors: David Tipe-Palomino, Wilver Auccahuasi

Institution: Universidad Científica del Sur

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4406521290

FWCI:

Cites: 11

Cited by:

Related to: 10