Implementation of Retrieval-Augmented Generation (RAG) in Chatbot Systems for Enhanced Real-Time Customer Support in E-Commerce
Year: 2024
Type: conference-paper
Authors: J. Benita, Kosireddy Vivek Charan Tej, E. Vinay Kumar, G. Venkata Subbarao, CH. Venkatesh
Institution: Kalasalingam Academy of Research and Education
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W4406523506