The Mediating Role of Competence in the Influence of Job Characteristics on Job Satisfaction
Year: 2024
Type: article
Study design: Observational Study
Abstract: This study aims to analyze the mediating role of competence in the influence of job characteristics on employee job satisfaction at The Vira Boutique Hotel and Suites Bali. Job characteristics including skill variety, task identity, task significance, autonomy, and feedback are considered as factors that contribute to the development of employee competence, which in turn increases job satisfaction. The sample used in this study was 55 hotel employees. The results showed that job characteristics significantly influenced competence and job satisfaction. Competence also played a significant mediating role in the relationship between job characteristics and job satisfaction.
Source: Jurnal Manajemen Pelayanan Hotel
DOI: 10.37484/jmph.080210
Author: I Nyoman Resa Adhika
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4406557937