This work has been retracted.

Work

Retracted: Chatbots in Customer Service: A Comparative Analysis of Performance and Customer Satisfaction

Year: 2024

Type: conference-paper

DOI: 10.1109/idicaiei61867.2024.10842848

Authors: Shailesh Kediya, Vandana Mohanty, Aparna Gurjar, Nitu Chouhan, Ruchi Sharma, Priti Golar

Institutions: International Institute of Management Studies, St. Vincent Pallotti College of Engineering & Technology

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4406611733

FWCI: 1.767

Cites: 27

Cited by: 6

Related to: 10