Year: 2024
Type: article
Abstract: This article explores the transformative potential of mobile solutions in modernizing public assistance programs, focusing on Medicaid, SNAP, and TANF. It examines the current challenges in traditional eligibility systems, including accessibility barriers, administrative burdens, and operational inefficiencies affecting beneficiaries and program administrators. The article analyzes opportunities mobile technology presents in enhancing service delivery, reducing costs, and improving user experience. Through comprehensive case studies and implementation considerations, the paper demonstrates how mobile solutions can streamline application processes, enhance accessibility, and maintain robust security while reducing administrative overhead. The article highlights the importance of user-centered design, continuous improvement frameworks, and comprehensive security protocols in successful mobile solution deployment for public assistance programs.
Language: English
Field: Social Sciences
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4406632704