Exploring The Effects of Cultural, Attitudinal, Language and Emotional Barriers on Job Performance at ABCCompany
Year: 2024
Type: article
Abstract: There are four sorts of communication barriers that are Attitudinal Barriers, Cultural Barriers, Language Barriers, and Emotional Barriers.People with opposing attitudes, ideals, and discrimination are major causes of workplace communication breakdown.Embracing differences allows us to draw on a greater spectrum of thoughts, ideas, experience, and expertise.The scope of this study is to explore the effects of cultural barriers, attitude barrier, language barriers and emotional barriers on job performance of workers in the organization.The method used in this study was a qualitative methodology using indepth interview method with 8 respondents who are among managers, executives, and clerks.This study found out that, Language barriers arise when persons do not speak the same language and dialect or do not have equal proficiency in a language, while emotional barriers are those who are frustrated with financial issue, increment, promotion, and compliment from employer.Besides that, attitude barrier happens when someone is overly self-centred and believes that their ideas, thoughts, and viewpoints are more valuable than those of others.Finally, culture barriers are people who live in a different way of lifestyle, clothes, mentality, beliefs and the way they interact with each other.This study provides implications and recommendations for future study.
Source: Journal of Techno Social
Authors: Laurence Ngui Yew Jin, Siti Sarah Omar, Universiti Tun Hussein Onn Malaysia
Institution: Tun Hussein Onn University of Malaysia
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4406685829