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The Impact of Organizational Citizenship Behaviour on Innovation Performance of Employees in Chinese Small and Medium-Sized Enterprises

Year: 2024

Type: article

Abstract: In China's rapidly evolving economic landscape, small and mediumsized enterprises (SMEs) have emerged as pivotal players, driving growth and fostering innovation.However, the dynamics of Organizational Citizenship Behaviour (OCB) and job satisfaction within these enterprises, and their subsequent influence on an employee's innovative performance, remain underexplored.By focusing on the interplay between OCB, job satisfaction, and innovative performance within Chinese SMEs, This study aims to fill the existing knowledge gaps and provide insights for both academia and industry.A total of 412 questionnaires were disseminated to respondents of SMEs.Using PLS-SEM as an instrument to analyze statistics, the result showed that organizational citizenship behaviour has a significant influence on SMEs employees' innovation performance.This study implies that SMEs in China can enhance their innovative performance by prioritizing and fostering positive employee behaviors.

Source: Journal of Technology Management and Business

DOI: 10.30880/jtmb.2024.11.02.005

Authors: Universiti Sains Malaysia, Li Zhao, Khaw Khai Wah, Universiti Sains Malaysia, Xinying Chew, Universiti Sains Malaysia, Sharon Peck Yeng Cheang, Universiti Sains Malaysia

Institutions: Universiti Sains Malaysia, Shaanxi University of Science and Technology

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Industry, innovation and infrastructure

Open Access status: diamond

Funder: Universiti Sains Malaysia

Award: G8588225811

OpenAlex ID: W4406725034

FWCI: 0.515

Cites:

Cited by: 1

Related to: 10