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Generative AI and Prompt Engineering in Operations using Oracle

Year: 2024
Type: article
Abstract: Generative AI and Prompt Engineering has brought a new era in machine capabilities, where systems capture the natural language and create a customized new output.Taking references from various sources, the Gen AI compiles a unique focused output as required by the user via the series of question and answers, where were strategically laid out using Prompt Engineering.Using historical data and responses, the questions are formulated and positioned carefully to guide the user to provide responses that best explain the needs.This information collected from various sources are properly structured and conditional sequence defined that can dictate the solution path to take and there by identifying the right answer.This can be leveraged in any part of the business operations to guide the users and automate the solution provision.With Oracle ERP and Cloud being one of the most structured, with every validation and flow clearly defined, using Gen AI and Prompt engineering, the organizations can build a comprehensive solution that can work with the users in educating and guiding them on the process and by providing solutions to the problems, which can effectively eliminate the support needed from the experts or support team, thereby eliminating the dependency and reducing the turnaround time.
Author: Rajalakshmi Thiruthuraipondi Natarajan
Language: English
Open Access status: bronze
OpenAlex ID: W4407056001
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