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Unified Multi-Platform Messaging System for Seamless Client Communication

Year: 2025
Type: article
Abstract: Businesses and people in the current period use a variety of communication platforms to interact with their clientele. An "Automated Multi-Platform Messaging System for Multiple Client Communication Tool" that combines Gmail, WhatsApp, and SMS services is proposed in this study in response to the increasing need for smooth, automated multi-channel communication. React.js is used for the front end, Node.js for the back end, MongoDB for database administration, and integrations with Nodemailer, Twilio, and Puppeteer for automation. The technology makes it easier to handle recipient data by enabling CSV/Excel file uploads, which enables effective, adaptable mass communications. This article describes the architecture, design, and possible advantages of the system. Key Words: Automation, Bulk Messaging, Gmail., Puppeteer, WhatsApp Node-mailer, email, Twilio, SMS
Author: Amol Jadhav
Language: English
Open Access status: bronze
OpenAlex ID: W4407057025
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