Establishing the Relationship Between Key Performance Indicators in Automated Customer Support Services and the Factors that Drive Customer Satisfaction
Year: 2024
Type: conference-paper
Authors: M. L. Tee, R. C. Li
Institution: De La Salle University
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W4407129885