Work

Experiência do teleatendimento na reabilitação

Year: 2024

Type: article

Abstract: Objective: Report the experience of call center in patients with spinal cord injury, stroke and amputee in a rehabilitation center. It consists of three cases that started rehabilitation by call center in the rehabilitation center of the Institute of Physical Medicine and Rehabilitation of the Hospital das Clínicas of the Faculty of Medicine of the University of São Paulo (IMREA-HCFMUSP). This report shows that assessments such as the Functional Independence Measure (FIM), Timed Up and Go (TUG) test, 1-minute sit-and-stand test could be applied on platforms such as Dr. TIS®, Whatsapp®, before and after a physiotherapy program with the aimed at improving the functionality of these patients who, after the respective calls, could obtain improvements through call center. Conclusion: This rehabilitation model proved to be safe, beneficial and likely to provide remote care for these patients.

Source: Acta Fisiátrica

DOI: 10.11606/issn.2317-0190.v31i3a201551

Authors: Daniela Mitiyo Odagiri Utiyama, Viviane Caroline Sales de Andrade, Denise Vianna Machado Ayres, Fábio Marcon Alfieri, Linamara Rizzo Battistella

Institutions: Universidade de São Paulo, Hospital das Clínicas da Faculdade de Medicina da Universidade de São Paulo, Instituto de Medicina Física e Reabilitação

Language: English

Topic: Telemedicine and Telehealth Implementation

Subfield: Public Health, Environmental and Occupational Health

Field: Medicine

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: diamond

OpenAlex ID: W4407144040

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