Year: 2025
Type: article
Abstract: The integration of conversational AI in website interactions marks a revolutionary transformation in customer engagement and digital experience.This technological advancement enables websites to comprehend and respond to user queries through natural language processing, fundamentally changing how users interact with digital platforms.Through Large Language Models and generative AI, these systems create
Author: Venkata Narasimha Sagar Gandha
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W4407163564