Pengaruh Kualitas Pelayanan Aparat Terhadap Kepuasan Masyarakat Di Desa Pulau Enam Kecamatan Togean Kabupaten Tojo Una – Una
Year: 2025
Type: article
Study design: Observational Study
Abstract: This study aims to determine the extent to which the quality of official services influences community satisfaction by employing a quantitative approach. Techniques of data collection include observation, documentation, and questionnaires. The sample consists of 37 community members. The data analysis was then performed using simple linear regression analysis. The study findings indicate that the results of the simple linear regression test of Y = 30,400+ 0.677X, that the constant value of 30,400 with a coefficient of 0.677 stating the direction of the influence of variable X on variable Y is positive and sig 0.028 0.05. The result signifies that the quality of service of the apparatus has a positive and significant influence on community satisfaction in Pulau Enam Village, Togean Subdistrict, Tojo Una Una Regency
Institution: State University of Gorontalo
Language: English
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4407249089