Revolutionizing Customer Service: An AI-powered Chatbot Approach using Advanced NLP Techniques
Year: 2024
Type: conference-paper
Authors: Parul Sood, Himanshu Tanwar, Jaideep Singh, Ayush Kumar Ruhela, Nikhil Gupta, Ritesh Kumar
Institution: Chandigarh University
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W4407362404