Engaging parents during the COVID-19 pandemic: Transitioning to a virtual world for infant-toddler court teams
Year: 2025
Type: article
Abstract: Summary The COVID-19 pandemic required a shift in how programs delivered necessary services to clients. Infant-Toddler Court Teams (ITCT) in multiple states had to transition their services from face-to-face to virtual platforms. Implementation of a new ITCT during the first year of COVID-19 was also launched via a virtual platform. This article details process evaluation interviews for these ITCTs and describes the many advantages and disadvantages of moving to a virtual environment. Findings Advantages include reaching broader audiences, less travel, and fewer time commitments; disadvantages include lack of genuine engagement, “zoom fatigue,” and lack of parental understanding of the severity of their situation. Application This study uses in-depth analysis of qualitative data to discuss how the transition to a virtual environment impacted ITCTs and their implementation, the innovations programs developed to engage with parents and what tools they will continue to use after the pandemic.
Source: Journal of Social Work
Authors: Jacqueline Adeeb, Sarah Harris, Rose Domanico, Cecilia Casanueva, Jenifer Goldman Fraser, Janie Huddleston
Institutions: RTI International, Zero to Three
Language: English
Subfield: Public Administration
Field: Social Sciences
Domain: Social Sciences
Open Access status: bronze
Funder: Maternal and Child Health Bureau
Award: G5549562656
OpenAlex ID: W4407557141
