Year: 2025
Type: article
Study design: Observational Study
Abstract: Employee empowerment and job satisfaction are critical drivers of organizational success, particularly in the commercial banking industry. This study explores the effects of employee empowerment and job satisfaction on organizational performance in the commercial banking industry. Using a quantitative research approach, data were collected through a likert scale questionnaire administered to 104 banking sector employees and analyzed using SPSS. Findings indicate a positive correlation among empowerment, job satisfaction, and organizational performance, with both empowerment and job satisfaction exhibiting a significant influence on organizational performance. These results highlight the role of empowerment and satisfaction in enhancing organizational commitment, innovation, corporate returns, and customer satisfaction, ultimately driving superior performance and sustained value creation. The study underscores the need to integrate empowerment and satisfaction as core elements of human resource strategies in banking. Future research should explore these interactions over time and across different industries.
DOI: 10.59075/52018j78
Authors: Ashfaque Ali, Azhar Hussain Soofi, Jadul, Abdul Jabbar, Aftab Shahid
Institutions: Shah Abdul Latif University, COMSATS University Islamabad
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4407565389