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Risk Identification Method for Power Customer Service Complaints Based on Artificial Intelligence Model

Year: 2024

Type: conference-paper

Source: International Conference on Industrial IoT, Big Data and Supply Chain (IIoTBDSC)

DOI: 10.1109/iiotbdsc64371.2024.00068

Authors: Li Zhang, Longzhu Zhu, Shihui Xu, Meicui Qin, Junfeng Li, Bo Liu

Institutions: State Grid Corporation of China (China), State Grid Hubei Electric Power Co., Ltd. (China)

Language: English

Topic: Sentiment Analysis and Opinion Mining

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4407575746

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