Year: 2025
Type: article
Abstract: The AI receptionist in college settings serves as a virtual assistant designed to enhance administrative improve student engagement. By automating routine tasks such as answering inquiries, scheduling appointments, and providing information about campus services, AI receptionists operate 24/7, ensuring support is always available. This innovation not only alleviates the workload on human staff but also offers personalized interactions through natural concerns and the potential reduction of engagement must be addressed. Overall, the AI receptionist represents a significant advancement in optimizing college operations and enriching the student experience. Keywords-AI Receptionist, Virtual Assistant, College Administration, Student Engagement, Automation, Natural Language Processing, Campus Services, 24/7 Support, Efficiency, User Experience, Data Privacy, Personalized Interaction, Chatbot Technology, Operational Optimization, Human-AI Collaboration
Authors: Dhakshu Sivan, Abel Binu Abel Binu, Bevin Eldhose Babu, Bovas babu, Eldhose Kuriakose
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
SDG: Quality education
Open Access status: bronze
OpenAlex ID: W4407601717