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The Impact of Transformational Leadership on Employee Performance in Three Star Hotels: The Mediating Role of Job Satisfaction

Year: 2025

Type: article

Abstract: This study aims to examine the effect of transformational leadership on employee performance, both directly and indirectly through job satisfaction mediation among hotel employees in East Java. The research population consists of 3-star hotel employees in East Java. The sample was determined using the purposive sampling method. Data were collected through a survey technique and analyzed using Structural Equation Modeling with WarPLS 7 .0. The results show that transformational leadership significantly influences employee performance both directly and indirectly, through job satisfaction mediation, among 3-star hotel employees in East Java. This study offers a theoretical contribution to the applicability of Social Exchange Theory (SET) and practical implications, suggesting that managers need to be equipped with transformational leadership skills to improve employee performance.

Source: Journal of Applied Business Taxation and Economics Research

DOI: 10.54408/jabter.v4i3.423

Authors: Emma Yulianti, Restu Isgiarto

Institution: Perbanas Institute

Language: English

Topic: Employee Performance and Leadership

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: hybrid

OpenAlex ID: W4407603326

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