Work

Professional competencies of family mediators in Jordanian family reform offices and their impact on job engagement

Year: 2025

Type: article

Abstract: This study aimed to identify the professional competencies of family mediators and examine the relationship between these competencies and job engagement. A descriptive, correlational approach was used, employing two scales: the Professional Competencies Scale and the Job Engagement Scale. The sample included 237 individuals working in mediation and family conciliation offices within Jordanian courts in 2023. The findings showed that family mediators had moderate levels of professional competencies, while their job engagement was rated as high. No significant differences in professional competencies or job engagement were found based on gender, experience, or educational level. Additionally, the study revealed positive correlations between job engagement and the sub-dimensions of professional competencies. Based on these findings, the study offers several recommendations.

Source: International Journal of ADVANCED AND APPLIED SCIENCES

DOI: 10.21833/ijaas.2025.02.009

Author: Shooroq Maberah

Institution: Jadara University

Language: English

Topic: Social Work Education and Practice

Subfield: Public Administration

Field: Social Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: gold

Estimated APC paid: $469