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Improving Social Welfare: Evaluation of Minimum Service Standards In Gorontalo Province

Year: 2024

Type: article

Abstract: This study evaluates the implementation of Minimum Service Standards (SPM) in the social sector in Gorontalo Province, which aims to improve the welfare of vulnerable communities such as people with disabilities, neglected children, and the elderly. A descriptive-qualitative approach is used to analyze target achievement, service facilities, human resource (HR) capacity, and cooperation between stakeholders.The results of the study show an increase in SPM achievement from 55.46% in 2022 to 70.30% in 2023. However, service facilities and HR competencies still need improvement. Cross-sectoral collaboration helps overcome obstacles, but is not yet fully optimal. Opportunities for improvement include service digitalization, HR training, and strengthening partnerships. Strategic recommendations include increasing the budget, developing a policy roadmap, and public education campaigns. These steps are expected to encourage the achievement of more effective SPM to improve social welfare in Gorontalo.

Source: IJESS International Journal of Education and Social Science

DOI: 10.56371/ijess.v5i2.366

Authors: Erfirmansyah Soedjono Adam, Arifin Tahir, Zuchri Abdussamad, Udin Hamim, Yanti Aneta

Institution: State University of Gorontalo

Language: English

Topic: Public Administration in Developing Nations

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDGs: Reduced inequalities, Industry, innovation and infrastructure, Decent work and economic growth, Sustainable cities and communities, No poverty

Open Access status: diamond

OpenAlex ID: W4407683062

FWCI:

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