Work

Machine Learning Approaches for Analyzing Bank Customer Complaints

Year: 2024

Type: conference-paper

Source: International Conference on Computer Engineering, Network, and Intelligent Multimedia (CENIM)

DOI: 10.1109/cenim64038.2024.10882707

Authors: Dustin Bijou Arasy, Shamgar Eugene T'sidkenu Widjaja, Ivan Sebastian Edbert, Derwin Suhartono

Institution: Binus University

Language: English

Topic: Text and Document Classification Technologies

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4407737216

FWCI: 0.634

Cites: 22

Cited by: 2

Related to: 10