Work

Relation between ethical sales behaviour and switching costs: a mediation of trust in medical schemes

Year: 2025

Type: article

Study design: Observational Study

Source: International Journal of Pharmaceutical and Healthcare Marketing

DOI: 10.1108/ijphm-10-2023-0095

Author: Thabang Excellent Mofokeng

Institution: University of Johannesburg

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4407842199

FWCI: 2.564

Cites: 166

Cited by: 2

Related to: 10