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Study on the Interactive Design of Public Guidance Systems Based on the Design Thinking Behavior Model

Year: 2025

Type: article

Abstract: This study explores the interactive design of public guidance systems based on the Design Thinking Behavior Model (DTBM). By analyzing user behaviors and thought processes, the research aims to optimize the design of public guidance systems to enhance user experience and system efficiency. Using Changsha Subway in China as a case study, the study identifies existing problems in the guidance system and proposes optimization strategies. The findings indicate that the DTBM can effectively improve the functionality and usability of public guidance systems, providing theoretical support and practical references for the development of smart cities.

Source: Frontiers in Interdisciplinary Applied Science

DOI: 10.71465/fias.v2i01.11

Authors: Shengxuan Zhang, Zainudin Bin Siran, Hew Soon Hin, Na Zhang

Institution: Multimedia University

Language: English

Topic: Usability and User Interface Design

Subfield: Human-Computer Interaction

Field: Computer Science

Domain: Physical Sciences

SDGs: Sustainable cities and communities, Industry, innovation and infrastructure

Open Access status: hybrid

OpenAlex ID: W4407880003

FWCI:

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