Work

Assessing the effectiveness of leader rounding for high reliability: a quality improvement initiative

Year: 2025

Type: article

Abstract: High reliability organizations in healthcare are responsible for consistently maintaining high levels of safety and quality over extended periods of time and across multiples service lines and settings. In order to accomplish this, transparent and bi-directional communication across service lines and teams with organizational leaders is essential. Leader rounding for high reliability helps to ensure effective communication takes place. Developing and implementing an evidence-based process for leader rounding for high reliability is important as is determining effectiveness over time. We describe an initiative for assessing effectiveness after an evidence-based process for leader rounding for high reliability was created and implemented for the Veterans Affairs Bedford Healthcare System.

Source: BMJ Open Quality

DOI: 10.1136/bmjoq-2024-003101

Authors: John S Murray, Joan Clifford

Institutions: United States Department of Veterans Affairs, Veterans Health Administration, VA New England Healthcare System

Language: English

Topic: Healthcare Quality and Management

Subfield: Health Information Management

Field: Health Professions

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: gold

Estimated APC paid: $1,839