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Enhancing Customer Delight-The Implementation of Artificial Intelligence Tools in Sales and Marketing in Online Platform

Year: 2024

Type: conference-paper

Source: International Conference on Emerging Research in Computational Science (ICERCS)

DOI: 10.1109/icercs63125.2024.10895532

Authors: Jagbir Singh Kadyan, M. Jayakumar, Ashok Kumar S, Leena Jenefa, Lakshmipathy T, Dhana Chezhian R

Institutions: Manav Rachna University, Vel Tech Rangarajan Dr. Sagunthala R&D Institute of Science and Technology, Hindustan Institute of Technology and Science

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4408018070

FWCI: 0.911

Cites: 6

Cited by: 3

Related to: 10